To remove an unwanted third-party food-ordering option from your Google Business Profile, open Food ordering, select the provider and turn off its visibility for pickup, delivery or both. Save and confirm the change, then check your public profile on Search and Maps. A link you added yourself has a separate removal control.
For a restaurant owner, the real question is where the customer ends up. An old delivery partner or a link to the wrong location can send someone down the wrong ordering path. Here is how to choose the right control, check the result and decide when it makes sense to bring in help.
What changed with Google’s ordering controls?
Google’s Lisa Landsman announced that restaurants can manage individual ordering providers directly from their Business Profile dashboard. The change was reported on October 28, 2026, and Google’s current help page now explains the pickup and delivery switches.
That matters if you have been following older instructions about asking a platform to remove its link. For food ordering, the current approach lets you hide a particular provider through your profile. Google’s ordering-partner policy also says partner integrations start enabled and merchants can disable them through product controls.
This guide applies to eligible food-ordering profiles. Appointment and reservation providers have different removal instructions, so use the guidance for the type of link you actually have.
For example, a cafe might still want delivery through a partner while handling pickup through its own website. The decision is which routes to offer customers, rather than whether every outside provider should disappear.
Choose the change that matches your goal
Before switching anything off, write down what you want a customer to do. Are you removing a partner you no longer use, highlighting your own order page, or replacing a broken URL? Those jobs use different controls.
Keep the ordering routes that work
Suppose your restaurant offers direct pickup orders and delivery through a service your customers use. You could keep the delivery option visible while hiding that provider for pickup. You can also mark an available provider or link as preferred for the supported order type.
Choosing a preferred link and hiding a competing provider are separate actions. Check both settings if you want your own pickup page highlighted and an old pickup option removed.
Consider the whole customer experience before making that choice. Open each destination, check the location and menu, and confirm your team can fulfill the orders it receives. Local SEO support should connect an accurate public listing with a useful next step for the customer.
| Your goal | The control to use |
|---|---|
| Hide an outside ordering partner | Open Show provider to customers. Turn off pickup, delivery or both, then save and confirm. |
| Highlight a useful ordering route | Select the link or provider and choose Set as preferred. Use the available pickup or delivery preference. |
| Remove an old URL you added | Select that custom link and choose Remove link. Confirm Remove, then check your remaining ordering options. |
These controls do different jobs. Based on Google’s help pages reviewed November 6, 2026; check each location separately.
How to hide a third-party ordering provider
Google’s current food-ordering instructions give you separate visibility controls for pickup and delivery:
- Open the Business Profile for the location you want to change.
- Select Food ordering, then select the third-party provider.
- Open Show provider to customers.
- Turn off Show for pickup, Show for delivery, or both.
- Select Save, then Confirm.
- Check that location’s public ordering options on Search and Maps after the change has had time to publish.
To hide the provider completely, turn off both available order types. Google says you can turn them back on later. If you only stop pickup through that partner, leave its delivery setting consistent with what you still offer.
You may also see Accept orders on your profile if food ordering was previously turned off. Google’s current instructions say to turn it on to manage individual providers and links. Do not assume that switch will appear in every account, and review the options it reveals before finishing.
For a business with several locations, check the profile address before each edit. A correct change on the downtown restaurant’s profile does not tell you what a customer sees for the airport location.
Manage your own ordering link separately
Your own ordering URL and a provider’s integration are different entries. If the problem is an old page you added, choose that link under Food ordering, select Remove link, and confirm Remove. Hiding an outside provider is a separate task.
To add your current ordering page, use the link-adding option in the relevant ordering section, enter the URL and save. Google’s local business link guide describes the available controls; labels can differ between Search and Maps.
Send customers to the right location
For a two-location pizza business, the useful destination is the ordering page for the restaurant shown on the profile. Open it on a phone and check that someone can choose food and the right fulfillment option without hunting for another address.
You can then select the provider or link, choose Set as preferred, and use the available pickup or delivery preference. That option depends on what the provider supports and whether it is visible for that order type.
Keep food-ordering links separate from profile updates and promotional posts. If you are also sharing an offer, our Google Business Profile post guidelines explain that separate part of the profile.
What to check if the public profile looks unchanged
A saved setting is one checkpoint. The public customer experience is another. Google says provider visibility updates typically appear on Search and Maps within a few hours; that is an estimate, rather than a guaranteed deadline for your location.
Check both surfaces and open the ordering choices themselves. Depending on the region, Google says they may sit under an ordering button or appear as separate links. A screenshot of your management screen alone will not show which destination a diner can reach.
Keep a simple change record
If a provider still appears or a link is missing, collect enough detail for someone to investigate:
- The profile URL, restaurant address and affected provider or custom URL.
- The pickup and delivery settings you saved, with the date and time.
- Screenshots of the saved controls and the public Search or Maps result.
- The destination that opens when you select the affected ordering option.
Reopen the settings and compare them with that record. A delivery option left visible needs a different response from a pickup switch that did not stay off. Avoid repeatedly changing several settings at once, which makes it harder to tell what happened.
If the result still does not match the saved settings after allowing time for publication, use the contact route on Google’s help page and provide the record. If you have ended service with a provider, contact it about its integration too. Google’s partner policy requires merchants who suspend or discontinue service to be removed from its feed within five business days; that is separate from the usual publication estimate for a visibility change.
Do not assume a one-location problem proves a wider outage. For several restaurants, keep a location-by-location record and ask any management provider to explain how it will check each result. The sources reviewed here do not establish a bulk workflow for these food-ordering switches.
Get help with the path from local search to an order
The useful outcome is straightforward: a customer finds the right restaurant, chooses a working ordering route and reaches the correct menu. Hiding a link does not, by itself, establish better rankings or more profitable orders. Review the destinations and the business results alongside the profile settings.
If nobody on your team owns those checks, Motivated Digital Marketing’s local SEO services are a natural place to start. For a broader problem involving outdated business details or conflicting destinations, an SEO audit can help define what needs attention.
Talk with MDM about your Business Profile. Bring the affected location, the ordering route you want customers to use and an example of what they see today. That gives the conversation a concrete starting point.
Sources and review date
Reviewed November 6, 2026. The instructions above follow Google’s current help pages; older coverage may describe the previous removal-request process.